Resume

Lead all infrastructure and IT operations. Own the full environment — from server room to cloud — while managing a small team and coordinating complex technology projects for customers.

• Lead a small team of IT professionals, providing mentorship, guidance, and support to ensure high performance and professional growth.
• Built and maintain a PowerShell-based user lifecycle automation suite, reducing boring and error-prone manual tasks and improving efficiency across the organization.
• Provide assessment and advisory services to customers on IT management best practices, helping them to identify and mitigate potential risks in their IT environments.
• Project management of complex IT projects, coordinating with cross-functional teams and stakeholders to ensure successful delivery on time and within budget.

Analyze and implement IT infrastructure solutions for enterprise customers, with a focus on Microsoft technologies and cloud services (Microsoft 365/Google Workspace, Microsoft Azure/Google Cloud, etc.)

• Provide help desk support for enterprise customers, resolving technical issues and providing guidance on best practices for cloud solutions and IT infrastructure management.
• Architected and executed migration from on-prem mail servers to Exchange Online with zero downtime.
• Managing collaborations with Microsoft and Google on over 500+ customer environments, providing technical expertise and support to ensure successful implementation and ongoing maintenance of cloud solutions.
• Build cloud-based infrastructure solutions for enterprise customers, leveraging Microsoft Azure and Google Cloud Platform to design and implement scalable, secure, and cost-effective environments that meet their specific needs.
• Design networking solutions including firewalls, VLANs, and VPNs to ensure secure and efficient communication between on-premises and cloud environments.
• Design and troubleshoot wifi networks for manufacturing environments, ensuring reliable connectivity and optimal performance for critical applications and devices.
• Implement backup and disaster recovery solutions for complex environments, ensuring data integrity and availability in the event of a disaster or data loss.

Research and Development of open source solutions in collaboration area (Office dashboard, document management, project management, knowledge management, etc.)

• Integrated a Shibboleth SSO solution for Zimbra mail server, allowing users to authenticate using their corporate credentials and access to all the enterprise web applications without the need for multiple logins.
• Developed a web-based showreel application for a real estate office, allowing them to easily create and manage multimedia presentations for their properties, improving their marketing efforts and increasing sales.
• Created a hardware totem to expose a web-based brochure in exposions areas, allowing visitors to easily access information about the company's products and services, improving customer engagement and increasing sales.